PRIVACY POLICY

Effective: September 28, 2024

Updated: September 28, 2024

Two Foxes Shop (“Two Foxes”, “we”, “us” or “our”) respects your privacy. When it comes to your personal information, we believe in transparency. We are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide when you visit the website www.twofoxesshop.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

In our Privacy Policy, when we refer to “Users”, “you”, “your”, we mean our customers who use our e-commerce website https://www.twofoxesshop.com.

This Policy applies to information we collect:

On this Website.

  • In email other electronic messages between you and this Website.

  • Through mobile and desktop applications, which provide our dedicated non-browser-based interaction between you and this Website.

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by us or any third party; or

  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

By using our e-commerce Website, you confirm you have agreed to the Terms of Use and read and understood this Privacy Policy and our Cookie Policy.

Certain jurisdictions require us to provide you with specific additional information.

CHILDREN UNDER THE AGE OF 16.

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

PERSONAL DATA.

This Website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this Website

  • Your IP address

This information may also include details about your use of this Website, including:

  •  Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

 We share this information with Squarespace, our Website analytics provider, to learn about site traffic and activity.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

COOKIES.

 This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. There are necessary and required cookies that are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. To read more about how they handle cookies and privacy, please visit: https://www.squarespace.com/cookie-policy

Analytics and performance cookies are used on this Website, as described below, only when you acknowledge our cookie banner (at the bottom of the website page). This Website uses analytics and performance cookies to view site traffic, activity, and other data.

PERSONAL INFORMATION.

We, at Two Foxes, will not share or sell your personal information.

When you buy something on this Website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Our payment processor, Stripe, will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy .

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

This Website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this Website

  • Web pages you view while on this Website

  • Your IP address

 Squarespace needs the data to run this Website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

CUSTOMER ACCOUNTS.

If you create a customer account on this Website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our Website hosting provider, so they can provide website services to us.

 Customer Accounts are the responsibility of the Users. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

DATA SECURITY.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

Data security is also the responsibility of the Users. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

EMAILS.

You may receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  •  You enter your email address at checkout, or are logged into your customer account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email. The email will link back to this Website, where you can pick up where you left off and complete your purchase.

 

ORDER EMAILS.

 We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our Website hosting provider, so they can send these emails to you on our behalf.

FONTS.

This Website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

CHANGES TO OUR PRIVACY POLICY.

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the privacy policy page. If we make material changes to how we treat our Users' personal information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACT INFORMATION.

To ask questions or comment about this privacy policy and our privacy practices, contact us at: twofoxesshop@gmail.com